Mobile points of sale may have started in high-tech stores and retailers, but the concept is a good match for any business. Your restaurant is probably already expanding into different payment tools. These include everything from mobile orders and quick pick-up to tabletop checkouts that your customers can operate.
But when your payment alternatives go wrong, don’t default to taking the customers card to a stationary checkout. Use a mobile point of sale system instead. Here are three key benefits:
1. Don’t add delays after a malfunction.
If a customer tried to use your table side checkout and the device didn’t work, they’re already going to be impatient. But if your servers are equipped with mobile devices, that means customers don’t have to wait. Smoother recoveries after a malfunction give a better end to the dining experience. That increases the likelihood the customer will return.
2. Mobile POS systems can easily process tips.
Tips are a vital part of the bill in every dining establishment. If you introduce new checkout tools that potentially risk tips, like pre-ordering meals on mobile devices, that’s going to make your staff uneasy. But our mobile point of sale system is built to allow for easy tip entry. Diners can add any tip amount they want when they confirm their total.
3. People don’t want to lose sight of their credit card.
Credit card security is a concern for all of your patrons. They don’t like seeing servers walk away with their cards, even if it’s an established practice. Customers become even more uneasy if they’re splitting the check with a large group. Use mobile points of sale so security-conscious customers can keep an eye on their card. It also makes it easier for everyone to make sure they’re paying their portion of the bill.
Mobile points of sale can add flow and flexibility to your restaurant, and that’s what every restaurant needs as we head into 2020. Contact us here for more restaurant design tips and services.